In today's fast-paced business environment, time spent searching for internal information is time wasted. Transform your internal knowledge from siloed documents into an active, intelligent employee resource that drives productivity and innovation.
InfoGenie, a pioneering AI-driven internal knowledge assistant by Cognita, is designed to eliminate the single biggest drain on employee time: searching for answers. Harnessing the power of advanced Generative AI and Natural Language Processing (NLP), InfoGenie provides instant, accurate, and context-aware responses to every employee query, all within a seamless conversational interface.
Backed by Cognita's ISO 9001:2015 and ISO/IEC 27001:2022 Certifications, infoGenie delivers assured reliability and is built upon the highest global benchmarks for quality and information security.
InfoGenie is an Internal Knowledge Assistant powered by advanced Generative AI (specifically, Large Language Models or LLMs). Think of it as a virtual expert that has mastered every policy, procedure, and piece of documentation within your organization.
Instead of employees wading through manuals, shared drives, or FAQs, they can simply ask InfoGenie a question in natural language and receive a precise, synthesized answer instantly. This capability improves efficiency and decision-making across every department.
Unlike traditional chatbots that rely on pre-written rules, InfoGenie's Generative AI engine understands the intent and context of a question. It can:
Transform your internal knowledge from siloed documents into an active, intelligent employee resource. InfoGenie accomplishes this by turning dispersed data into accessible, actionable intelligence, helping teams solve problems rapidly and make well-informed decisions right within their workflow, ultimately driving productivity and innovation.
Employees interact conversationally; the system automatically understands intent without complex keywords or forms.
Provides instant, highly accurate, and context-aware answers to complex employee queries by synthesizing data from your entire internal knowledge base
Designed to integrate with your existing internal document storage systems and enterprise platforms for quick deployment.
Tailor responses based on the individual user’s role, department, and security permissions to deliver role-specific insights.
Securely supports growing organizations with robust, multi-language, and multi-domain capabilities without performance lag.
Tracks usage patterns, popular queries, and knowledge gaps, helping leaders continuously optimize content and knowledge management strategies.
By deploying InfoGenie, you are making a strategic investment that directly enhances both employee productivity and organizational efficiency through intelligent automation.
Instant Productivity Boost
Reduces time spent searching for information (often 15-40 minutes per day per employee), allowing staff to focus on high-value, core tasks.
Consistent, Accurate Answers:
Eliminates inconsistency caused by tribal knowledge or outdated documents by providing the same, verified answer every time, based on the latest internal documentation.
Reduced Support Workload:
Significantly decreases the number of repetitive tickets and calls directed to HR, IT, and Finance teams, freeing up expert staff for complex issues.
Empowered Decision-Making
Gives employees quick access to necessary data and policy details, enabling faster, more informed decisions without bureaucratic delays.
InfoGenie eliminates knowledge silos with AI-powered instant answers, supercharging your team's productivity and decision-making.
InfoGenie is deployed with enterprise-grade security protocols. As an AI solution from Cognita (an ISO 9001:2015 and ISO/IEC 27001:2022 certified company), we guarantee data integrity and security. The agent only accesses information from your internal knowledge base and adheres to strict access control rules, ensuring sensitive information is only shared with authorized users.
InfoGenie can ingest and learn from virtually any text-based internal document format, including PDFs, Word documents, PowerPoint presentations, internal wikis, help desk articles, and shared drive files. Its Generative AI allows it to understand and synthesize even unstructured, long-form content.
Implementation time varies based on the size and complexity of your knowledge base. However, as an integrated Generative AI agent, it is designed for rapid deployment. We work with your team to quickly index your documents and fine-tune the model, often seeing functional deployment in a matter of weeks.
InfoGenie uses Generative AI and NLP to provide precise, synthesized, and conversational answers instantly. Traditional knowledge bases only return a list of documents or keyword matches, requiring the user to still read and find the answer. InfoGenie delivers the final answer directly.
InfoGenie is designed for continuous learning. It refines its understanding and expands its knowledge base by analyzing user interactions and feedback, ensuring it delivers increasingly more accurate and relevant responses over time.
Yes. InfoGenie is built for seamless integration with most popular enterprise platforms, including document management systems, CRM, ERP, and collaboration tools, to draw from your complete range of data sources.
Yes, InfoGenie offers multi-language support to serve diverse, global teams, ensuring consistent knowledge access worldwide.
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